I want to thank you and your staff for exceptional service during our event on January 14-16, 2014. I want to pay special compliments to you, Amanda McNeely, and Ricardo Gasparrini for adding tremendous value to our guests’ experience while at the Pelican Grand Resort. I look forward to working with you again for future events and building our business partnership.
Thank you again,
Jennifer Bell, Executive Assistant, Enterprise Holdings
Good morning Bill,
Yes, Chaz and his team has taken extra special care of our group and I’ve received nothing but excellent remarks on the staff & resorts. Providing great service is not done by chance, it’s choice - a clear concise plan with lead by great leaders…you’re team speaks in volumes of your management team.
Job well done.
Donna Ford, Sales Business Operations Manager, LexisNexis
Thank you Amanda. I received great feedback. Everyone enjoyed their stay and the meeting. Thank you very much for all your attention and great service. I have also passed this feedback to my co-workers, I hope to host more meetings at your property in the future.
Katherine Posey, Microsoft Latin America AHQ
Dear Bill, I wanted to let you know how much our guests appreciated their stay at the Pelican Grand Beach Resort. They were quite impressed with the hotel, the views, the staff and the ambiance. Since we provided shuttle service back and forth to Nova Southeastern University, it made their stay very easy. I’m sure you will have many of them back as guests at the hotel—including my husband and me. My husband and I really appreciate the great room, spectacular views, fantastic wine, and a chance to get away. Thanks for all you did to ensure that this was a great event for us. Best Regards, - Cheryl R. Babcock CFE, Director, Executive Education & International Institute for Franchise Education, Nova Southeastern University
Good morning Joseph – I really didn’t want to leave yesterday morning. The breeze off the ocean and the lower temps and humidity were wonderful. I’ll be sending a formal letter shortly but simply wanted you to know that you and your team did a spectacular job for FSAE this weekend. What a gem of a resort you have! BTW, all you amenities were much appreciated and creative. One more favor…..I am quite certain I left a pair of dark blue dress pants and a madras plaid Polo short sleeved shirt in my closet in room 714. All the best! - Richard Miseyko, President, Site Search, Inc
Gentlemen, Thank you for your hospitality this past weekend. What a lovely property you all have; a gem here in South Florida. Because of my experience we definitely will be asking you all to participate in future event proposals for our organization. I also can’t stop talking with others about the experience you gave us all and the opportunities for special events your property offers. Thanks again.
- Peter M. Dyga, CAE, Associated Builders and Contractors, Florida East Coast Chapter, Inc.
Hi Joseph, I had a great time at your beautiful. You were a wonderful host and you will definitely be on my radar screen if we do something that fits in the future. Will also recommend you to colleagues. I hope to return on my own for just a fun weekend for a personal retreat sometime. Do you ever run any specials at a specific time of the year? I might get some gal pals to come for a sewing retreat. - Willa Hill Fuller, RN, Florida Nurses Association
Hi Joseph, I cannot tell you how pleased everyone was with the event, despite the rain and change in space, it was a great success. We probably had 67-8 people which was amazing with the weather conditions. Those who couldn't attend were turned back by weather and traffic conditions out of Miami on #95. Your banquet people were exemplary....Chaz and his crew helped me in every way they could to rearrange tables and chairs for the smaller space. I wish every hotel I worked in would have that quality of banquet staff. Angel was especially nice, but they all were. I will be by there again, for a Happy Hour and to sit in those welcoming rocking chairs overlooking the beach. I will call you when I can get by. Thanks again for all your generosity with our banquet order. I hope you do get some business from our members........ Warm Regards. - Judy Rosenthal, Florida Assn of Meetings and Events Professionals
Kim thank you so much for helping us secure the venue for our event. The Pelican was a great place to host our workshops. The views were amazing. We truly appreciated all your help and look forward to working with you again in the very near future. Thanks again.- Lisa & Laura, Actors Info Booth