Resort Accessibility

We’re committed to making our facilities, amenities and services accessible to all guests.

Pelican Grand Beach Resort accommodates guests with special needs. Please feel free to look at the details below to see how we can meet your needs. If you have questions call our Reservation Specialist at 800-525-6232 or email

Our spacious accessible rooms feature total wheelchair accessibility, a king-sized bed, and a queen sofa bed. Standard features in all accessible rooms include lowered beds, flashing fire alarms for the hearing impaired, lowered towel bars, grab bars surrounding all commodes, and roll-in showers or bathtubs. Roll-in showers have hand-held shower sprayers with extensions and shower benches. The corresponding photo may not reflect the specific accessible room type.

The following areas are accessible in compliance with the ADA:

  • Entrance to pool is on ground floor
  • Accessible pool and lazy river
  • Banquet/meeting are all accessible from all areas/spaces
  • Accessible business center
  • Accessible concierge desk
  • Accessible elevators
  • Accessible exercise facility
  • Accessible public entrance via ramp
  • Accessible registration desk
  • Accessible restaurant Ocean 2000
  • Accessible Spa – Pure Spa
  • Accessible restrooms
  • Eight accessible guest rooms
  • Accessible swimming pool w/ramp to pool deck
  • Accessible transportation with advance notice
  • Assistive listening devices for meetings upon request
  • Audible alerts in elevators
  • Braille elevator
  • Closed captioning on televisions or closed captioning decoders
  • Digital alarm clock available with sound, strobe light or vibrating pad
  • Lowered buttons in elevators
  • Lowered emergency evacuation instructions
  • Route from the hotel’s public entrance to all areas where food and beverages are sold
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the elevators area
  • Route from the hotel’s public entrance to the meeting room/ballroom area
  • Route from the hotel’s public entrance to the registration area
  • Route from the hotel’s public entrance to the swimming pool
  • Service support animals welcome
  • Strobe alarms
  • TTY capabilities
  • Valet parking
  • Vibrating fire alarm available
  • Visual alarms for hearing impaired in hallways & public areas
  • Hotel employees will read menus and other printed/visual information to guests who are blind/low vision

The following areas may not be fully accessible. Please call hotel for more information:

  • Valet only parking however ADA vehicles are welcome and will be assisted at the entrance

Information about our accessible guest rooms:

Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:

  • Roll-in shower, tub with grab bars, or transfer shower (specific bathing fixture type is indicated for each room)
  • Lowered light switches and thermostats
  • Grab bars in bathroom
  • Toilets with grab bars
  • Accessible vanity
  • Roll-in showers
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)

Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms and notification devices. We also have portable communications kits with visual alarms and notification devices for guests who are deaf or hard of hearing which can be installed in any room.

Call The Pelican Grand Resort at 954-568-9431 should you have further questions about accessibility or email us at

View all ADA accessible room types, additional images, and details on our Accessible Rooms page.

Spacious accessible bathroom.
Spacious bathroom vanity.
Spacious accessible bathroom.
Accessible bathroom with grab bars.
Pelican beach ada pool lift.
Pelican beach ada pool lift.